Services Terms Summary

Gorilla Netting LLC
Website: https://www.gorillanetting.com
Effective date: September 2, 2026

This page is a customer-facing summary of how Gorilla Netting LLC typically structures design, fabrication, and installation projects (sports & barrier netting, pole setting, sports lighting, and related work under our trade names).

This summary is not a contract and does not replace a signed statement of work (SOW), proposal, or master agreement. If anything on this page conflicts with your written proposal or signed agreement, the signed documents control.

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1. Who Provides the Services

Services described on https://www.gorillanetting.com are provided by:

Gorilla Netting LLC
DBAs / trade names: Gorilla Communications, Gorilla Pole Setters, Gorilla Sports Lighting

Not included: Product purchases on shop.gorillanetting.com are sold by Gorilla Netting & Equipment LLC, a separate entity. Shop orders are not governed by this summary.

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2. Written Proposal + Signed Agreement Control

1. Website content, verbal discussions, and rough budget ranges are informational.
2. We issue a written proposal (scope, assumptions, exclusions, price, schedule targets, and validity period).
3. Work proceeds only after acceptance as stated in the proposal (typically signature / written acceptance and any required deposit).
4. Drawings, specifications, and change orders incorporated into the agreement become part of the contract.
5. Marketing claims on the Site (including warranty headlines) do not expand or create contractual obligations beyond the signed documents.

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3. Deposits and Payment

Typical commercial practice (each project follows its proposal):

• A deposit or progress payment may be required to reserve schedule, order long-lead materials, or begin fabrication.
• Additional progress billings may be tied to milestones (e.g., material procurement, mobilization, substantial completion).
• Final payment is typically due upon completion / punch-list as defined in the agreement.
• Late payment terms, if any, appear in the signed agreement.
• We do not begin custom production or mobilization until deposit/conditions in the proposal are met, unless we agree otherwise in writing.

Payment methods accepted for a given project are stated on the invoice or proposal.

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4. Change Orders

Changes to scope, materials, dimensions, access, schedule, or site conditions after acceptance generally require a written change order (or equivalent written approval) adjusting price and/or time.

Examples that often trigger changes:

• Customer-requested design revisions after fabrication release;
• Unforeseen subsurface or structural conditions;
• Permit or AHJ (authority having jurisdiction) requirements beyond proposal assumptions;
• Restricted site access, incomplete owner-furnished work, or delayed decisions;
• Material substitutions required by availability or code.

Verbal field directions should be confirmed in writing promptly. Work performed under an approved change order is billable as stated therein.

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5. Site Access, Safety, and Customer Responsibilities

Unless the agreement says otherwise, the customer (owner/GC) typically must:

1. Provide timely site access, staging areas, and reasonable working hours;
2. Disclose known hazards, underground utilities (as applicable), and site constraints;
3. Coordinate other trades so our work can proceed safely;
4. Obtain owner-required approvals and certain permits when assigned to the customer in the proposal;
5. Ensure structural supports or owner-furnished items meet agreed specifications when we are attaching to existing structures.

Our crews follow jobsite safety practices consistent with the agreement and applicable OSHA/site rules. Marketing safety commitments are operational goals—not a separate legal warranty. We may suspend work if conditions are unsafe until corrected.

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6. Schedule and Delays

Target dates in proposals are estimates unless expressly guaranteed in writing. Completion can be affected by:

• Weather and force majeure events;
• Permitting and inspection timing;
• Material lead times and carrier delays;
• Customer-caused delays (access, decisions, payments, incomplete prerequisites);
• Changes in scope;
• Labor or supply disruptions beyond our reasonable control.

Time extensions and cost impacts for delays are handled as stated in the signed agreement. We will communicate material schedule changes in good faith.

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7. Materials and Fabrication

Most netting systems and many poles/lighting packages are custom-engineered and fabricated for the project. Once production is released, materials are generally non-returnable (see Project Materials & Changes).

Material grades, mesh, cable, hardware, and lighting fixtures will conform to the specifications in the approved proposal/drawings, subject to equivalent substitutions if disclosed and accepted when supply requires.

Title, risk of loss, and freight responsibility for project materials are as stated in the contract (often arranged per project—not retail "free shipping" rules).

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8. Warranty Overview (Points to Contract)

Site marketing: Gorilla Netting may advertise a "5-Year Full Warranty on Installations."

Contract reality: Warranty coverage is a limited warranty defined in your signed agreement and any warranty certificate or exhibit. Typical themes (illustrative only—not a promise):

• Coverage may address defects in workmanship for installed work for a stated period;
• Manufacturer warranties on certain components (e.g., lighting fixtures, hardware) may run separately and be passed through;
• Exclusions often include misuse, lack of maintenance, unauthorized modification, impact damage, extreme weather beyond design basis, normal wear, and third-party acts;
• Remedies are usually repair/replace as set out in the contract—not unlimited consequential damages.

No warranty arises from browsing the website alone. Ask your project manager for the warranty language attached to your agreement before relying on any marketing claim.

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9. Insurance

Gorilla Netting LLC maintains commercial insurance appropriate to our operations. Upon request and as required by contract, we can provide certificates of insurance (COI) naming additional insureds where agreed.

Customers are typically expected to maintain property insurance and other coverages customary for the project. Risk allocation, waivers of subrogation, and indemnity are only as written in the signed agreement.

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10. Permits, Engineering, and Codes

Responsibility for stamped engineering, permit applications, and fees depends on the proposal. Building codes, wind loads, and local AHJ requirements vary by jurisdiction. Designs assume criteria stated in the proposal; changes required by reviewers may be change-order items.

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11. Nationwide and International Mobilization

We mobilize crews domestically and internationally as project needs require. Travel, lodging, freight, duties, taxes, local labor rules, and logistics for remote or international work are scoped in the proposal. International work may require additional terms (compliance, payment security, Incoterms for materials, etc.) in the signed agreement.

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12. Dispute Path (High Level)

Project disputes should first be raised with your project manager. Formal dispute resolution, governing law, and venue are set in the signed agreement. Website Terms of Use (Florida law) apply to Site use only and do not rewrite your construction contract.

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13. Contact

Gorilla Netting LLC
5005 W Laurel St, Suite 100 PMB1186, Tampa, FL 33607
74 Red Fern Rd, Campbellsville, KY 42718
Phone: +1 (800) 274-1079
Email: sales@gorillanetting.com

For an active project, contact your assigned project manager. For product returns/shipping on ecommerce orders, use https://shop.gorillanetting.com (Gorilla Netting & Equipment LLC).

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Last updated: September 2, 2026