The cornerstone of Gorilla Netting’s ongoing success and development lies in preserving the trust of our customers, employees, shareholders, and other third parties. Our flexible, decentralized organization enables every one of our employees to exercise the autonomy required by our respective corporate responsibilities in accordance with the distinct characteristics of each location. Given that autonomy, it is essential that we operate in a manner consistent with our values and in compliance with our ethical principles and the law. To achieve that, ten fundamental core values guide our behavior in all aspects of our business activity throughout the United States and abroad:
Customer Commitment: Customers are the beginning and the end of everything we do. We strive to understand their needs and exceed their expectations in meaningful ways and enable their success.
Safety: The safety of our employees and the public is everyone’s responsibility. We plan safety into every aspect of our work and do not deviate from that plan.
Integrity: Our business conduct will include the highest level of honesty, ethics, and moral correctness. We will not compromise our employees, customers, or our company.
Respect: Respect is the basic rule of behavior that guides every employee in all of his or her actions: respect for oneself and respect for other employees, customers, third parties, the trade unions, society at large, the Group’s principles, laws, and regulations, the environment, fairness and ethics in the broadest sense.
Teamwork: Our culture of teamwork allows us to work together within the Company and with our customers to deliver better solutions and collectively accomplish our goals.
Entrepreneurship: Each employee should show initiative and be motivated by a desire to win, to commit, and to succeed.
Transparency: Our actions must match our words. Each day we must strive to earn our reputation rather than manage it. To that end, we must operate in a manner in which our integrity and values cannot be questioned – that is, we must be authentic.
Leadership: Each day, every employee is expected to give the best of themselves, to continually strive for quality, and to demonstrate the highest level of professionalism – and to lead by example.
Accountability: Each individual is fully accountable for his or her decisions and actions.
Trust: Relations within the company are based on trust, which is the cornerstone of autonomy, frankness, and authenticity. It is for each person to establish and develop his or her trustworthiness and for each person to extend trust to others.
Ethics: Gorilla Netting’s employees are committed to “doing the right thing in the right way.” Each day we strive to make this part of our culture and ensure that this approach takes precedence over short-term profits or simple convenience. To achieve this end, we avoid any actions or activities that could question our reputation, integrity, or impartiality. For example, in every relationship with third parties, clients, and suppliers, the men and women of Gorilla Netting keep their word and fulfill their agreements. Likewise, we are committed to delivering our products and services on time, within budget, and according to our customers’ requirements and specifications. Finally, all of our subsidiaries comply with the letter of the law and the spirit of all laws and regulations affecting our businesses.
Each employee must also ask questions and promptly raise any concerns regarding any proposed course of action. If something does not seem right, we expect our employees to speak up! In that regard, Gorilla Netting provides its employees with several avenues to report their concerns. Of course, we always encourage employees to speak to their direct supervisor or to contact the Compliance Officer, but in those situations for which anonymity is desired, employees may use submit anonymous reports to HR. All calls are confidential, and Gorilla Netting will maintain the caller’s anonymity.
Community Relations: Gorilla Netting manufactures much of our construction materials, and in recognizing the importance of being a good neighbor and the issues inherent in the operations at our production sites, we are making significant efforts to keep our facilities as environmentally friendly as possible and to develop an ongoing dialogue with residents. Gorilla Netting believes that dialogue is essential to understanding the needs of local communities, explaining exactly what we do, and constructively working toward mutual understanding and satisfaction to prevent crises.