Please allow 5 days for all custom made orders before shipping. All orders are processed and shipped out of our warehouse and can take up to an additional 5 days to deliver once it is shipped. For quicker delivery times, we also offer 2nd Day Air and Overnight options. All shipping options can easily be quoted at the bottom of the check out page.
Returns, Exchanges & Replacements
* Returns will only be accepted with prior authorization. Any return that is not due to error or defect will be subject to a 30% restocking fee and must be mailed within 14 days of delivery date or request will be refused. Exchanged items are subject to a 40% restocking fee and any product price difference if applicable.
* All clearance items are final sale and may not be returned and exchanged.
* Please inspect all orders promptly upon delivery. If you have received the incorrect or defective item, please contact us within 14 days of the delivery date for a return label and a replacement or a refund.
* To proceed with a return please mail the item back with reference to your order number to the address on your shipping label.
- Place the original receipt inside the return box.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.